Shipping And Delivery

Where is my parcel located?

There are two ways to find out where your package is:

through your account: access your account on, enter the “My orders” section, select “View order” and click on “Follow your order” (above to the right of the order description) to be able to directly access the DHL site where you will see the current delivery status.

Via the Shipping Confirmation email: in the shipping confirmation email you can check the delivery status of your order by clicking on the link after the phrase: “To find out where your package is, click on the following link”.

If the courier does not find you at home, he will leave you a notice and you can collect your parcel at the nearest DHL Access Point.

Shipping time

Usually the shipment takes on average 3-6 working days from the date of shipment of the package. In exceptional cases the waiting time may be longer.


Courier service

The shipment is performed by  

How to save on shipping.

We advise you to organize your orders in order to obtain the lowest possible shipping costs.

How to do?

First of all, you have the best value by buying multiple items. This is because the shipping costs are free for amounts over € 59.90.



DHL delivers during normal business hours (9-17), for this reason we advise you to choose a delivery address where the courier will surely find someone to make the delivery.